In brief: Make your intranet the ultimate source for employee information by teaming up with HR on processes.
Before launching their new social intranet, the ACCA intranet team worked with the HR Department to create processes around when employees join the company, change jobs, and move on to other pastures. They use ThoughtFarmer as their source of truth for employee information. As part of the workflow, HR notifies the intranet admin team to update employee profiles, keeping the employee directory up-to-date. The resulting reliability of contact and team data is a big win for intranet users.
This tip is courtesy of Sarah Moffatt at ACCA — thanks for sharing Sarah!