Intranet Professional Services

Exceeding expectations with exceptional results

Launching a new intranet? It’s more than just design and content; it’s about getting every piece just right. That’s where we come in.

Lean on our professional experts, who’ve been there, done that, and love helping teams like yours. Let’s make success a team sport!

“I would describe our roll-out as flawless. Our deployment of ThoughtFarmer was one of those rare IT projects where the technology worked as expected and the project was delivered on-time and on budget.”

Ryan Pugatch
VP, Strategic Technology
Hachette Book Group

Why work with Professional Services

Launch faster

Our deep experience and proprietary methodology has been applied countless times, expediting the whole process.

Reduce risk

We know the common issues that can arise. We bring this forward and work with you to mitigate those risks.

Extend your team

Setting up an intranet can be a big job. Think of us as an extended part of your team.

Maximize adoption

Customers who use Professional Services have on average a 19% higher adoption rate among their employees.

Customize it with ease

Whether you’re looking for custom integrations or more complex design, we cover your unique requirements so you don’t have to sweat the details.

Guarantee your success

We provide every client with white glove service, and treat each project like our own. A successful launch is guaranteed.

100% of clients would recommend ThoughtFarmer Professional Services

For the past 5 years straight

“By far, ThoughtFarmer had the best team of all the vendors we talked to. As we were introduced to more and more people at ThoughtFarmer, they continued to exceed our expectations and deliver results.”

Megan Fletcher
Senior Director of Internal Communications and Organizational Inclusion
Marigold

Our proven process, your successful intranet

We use a straightforward, adaptable plan that’s built around your unique needs. We’ve gathered all sorts of useful tools and ways of doing things from our years of experience and countless successful projects. Together, we’ll make your intranet something special.

Our Process

1. Strategy:

Confirm company objectives and requirements
Evaluate the existing infrastructure and tools
Identify department and user needs

2. Project plan:

Define project scope, deliverables, and success metrics
Develop a project timeline with milestones
Allocate resources, roles, and responsibilities

3. Content audit and IA design:

Assess all existing content that needs to be included
Create the information architecture (IA) and navigation design
Use card sorting and task testing to ensure findability
Apply branding

4. Implementation and configuration:

Guided working sessions that break down the process of building an intranet
Integrate with other business tools and applications
Ensure data consistency and integrity
Custom integration with 3rd party systems
Specialized, in-depth training sessions for content owners and intranet administrators.

5. Migration and quality assurance:

Migrate existing content to the new platform
Conduct user acceptance testing Perform functionality and compatibility tests
Identify and resolve potential issues

6. Launch:

Build a launch communications plan
Provide an intranet launch review, including advice based on intranet best practices
Monitor system performance and user engagement

7. Success:

Get continuous support from our award-winning Customer Success Team including your dedicated Customer Success Manager who will ensure you fully leverage all of the features and make the most of your intranet.

Workshops and training

Choose from a series of ThoughtFarmer workshops thoughtfully designed to provide specialized guidance at every stage.

Planning workshops

Our planning workshops help you strategize, manage, and share your intranet plans effectively for a smooth launch.

Implementation workshops

Our hands-on workshops simplify the steps to migrate content, build templates, design for security, set up your news feeds, and more.

Training workshops

Our training workshops get admins and content owners up to speed with easy-to-follow processes and tools.

Advanced feature workshops

Learn to use advanced features like broadcasts, required reading, and our powerful business process forms with our focused training.

free white paper

Learn why ThoughtFarmer's Professional Services Team is the most awarded in the industry.

Want to know how our Professional Services can help you?

Discover how we can guarantee your intranet launches on time, on budget, and without a hitch with our Professional Services.

Book a call

Coleton

Account Executive