Last updated: October 15 2020
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.
We collect information about you when you input it into the Services or otherwise provide it directly to us.
When you use the Services, we may automatically record certain information from your device by using various types of technology, including cookies, ‘clear gifs’ or ‘web beacons’. This automatically collected information may include your IP address or other device addresses or ID, web browser and/or device type, user agent, push notification token, operating system type, operating system version, the web pages or sites visited immediately before or immediately after using the Service, the pages or other content you view or interact with on the Service, and the dates and times of the visit, access, or use of the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you open, click on, or forward a message. You may limit the automatic collection of certain information by our Service, by disabling the cookies using your browser options or by installing a third party cookie blocker, like Ghostery. By doing so it may prevent you from using specific features on our Service, such as maintaining an online account. We use automatically collected information and other information collected on the Service through cookies and similar technologies to: (i) personalize our Services, such as remembering your information so that you will not have to re-enter it during a visit or on subsequent visits; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of Services and third party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Services.
We receive information about you from other Service users, from third-party services, from our related companies, and from our business and channel partners.
We take steps designed to ensure that only those employees who need access to your personal information to fulfill their employment duties will have access to it. How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under the General Data Protection Regulations (“GDPR”). The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
When you use the Services, we share certain information about you with other Service users.
While we implement safeguards designed to protect your information, no security system is impenetrable, and due to the inherent nature of the Internet we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you and not ThoughtFarmer. We strongly recommend that server or data center users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.
How long we keep the information we collect about you depends on the type of information, as described in further detail below. After the relevant amount of time such as is detailed below, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
Administrators are able to: (i) require you to reset your account password; (ii) restrict, suspend or terminate your access to Services; (iii) access information in and / or about your account; (iv) access or retain information stored as part of your account; (v) install or uninstall third-party apps or other integrations. In some cases, administrators can also: (i) restrict, suspend or terminate your account access; (ii) change the email address associated with your account; (iii) change your information, including profile information; (iv) restrict your ability to edit, restrict, modify or delete information.
Even if the Services are not currently administered to you by an organization, if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date. Please contact your organization or refer to your administrator’s organizational policies for more information.
The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.
#210 – 12 Water St.
Vancouver, British Columbia, V6B 1A, Canada