You and your team have spent long hours configuring, organizing, and testing your new social intranet. After careful planning and lots of work, you’re just about ready to roll the intranet out across your entire organization.
But questions still remain.
Is the information organized correctly? Are the right tools in place? Will people use the intranet the way you hope they will?
Wouldn’t it be great to know the answers to these and other questions before you launch?
That’s where a pilot initiative can help. Give your intranet a test drive—uncovering critical insights and confirming your approach—before launching your new social intranet across your entire organization.
Here are some tips that will make your pilot a success.
Tip #1: Pilot around a specific event or project
Without an actual task to perform, how will people know if the intranet can work in real-world scenarios? Ensure that the pilot is more than an exercise in random-clicking by centering it around an actual business event or project. Some events or projects that you could use for a pilot are:
- An off-site strategy meeting
- An upcoming tradeshow
- The intranet project itself
Penn State Outreach launched a ThoughtFarmer intranet within a tight timeline. To maximize adoption, they designed a user-centred, attention-grabbing, and interactive launch campaign which included a 20-person pilot. Made up of campus-wide volunteers, the pilot helped the launch team see how the software performed before the official launch.
Tip #2: Choose the right group
Size: Keep your pilot group size manageable. You need enough people participating to make it interesting and useful—10 to 50 people is a good size.