Software maintenance

When you choose ThoughtFarmer, we will do everything we can to ensure your intranet is installed, branded and functioning flawlessly. The following services are included with your Cloud license:

ThoughtFarmer Features
  • Access to all ThoughtFarmer Cloud features
  • Access to built-in integrations including M365, Slack, and Google Suite
  • User authentication and account synchronization with the major directory providers (Including Okta, Azure AD, Google Workspace)
  • Native mobile app available on Apple App Store and Google Play Store
  • Automatic software upgrades and enhancements regularly applied
  • A custom URL at thoughtfarmer.com
    (e.g. https://yourcompany.thoughtfarmer.com) or, a custom domain (e.g.https://intranet.yourcompany.com)
Launch Support
  • Assistance with initial branding and theming of the site
  • Assistance with integrating cloud authentication
  • One training session for up to five administrators
Ongoing support
  • Telephone and online support, and 24x7x365 emergency support
  • Your own dedicated Customer Success Manager who will guide you beyond launch to achieve lasting success with your intranet goals.
  • Access to the ThoughtFarmer online support community and client success resources