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Last updated August 16, 2017
In A Nutshell Credit unions and intranets used to have somewhat of a tumultuous relationship; on paper they worked great together but in practice, well, not so much.
Have you ever really thought about the importance of search? Ephraim Freed, internal communications expert and self-professed intranet nerd, certainly has.
In a Nutshell: If we can agree that search is the heart of your intranet, then a findability audit—i.e. determining how easy it is to find a specific piece of content—is akin to its annual health checkup.