Intranet Use Cases
If you are seeking buy-in for your intranet, it might be time to determine some effective intranet use cases. Use cases focus on the users of your intranet, rather than just the intranet itself. By including and considering potential end-users of your intranet, it helps people understand the benefits and ultimately encourages buy-in.
Intranet Use Cases—Excerpt
Before you begin sketching out your unique use cases, you first need to establish your business objectives for an intranet.
If you don’t already know your intranet business objectives, you can determine them through stakeholder interviews. These interviews can be in person, on the phone, or even through an online survey tool.
Your intranet affects employees at all levels, but for the purpose of the interviews, consider selecting individuals that have the authority to get things done and who are committed to your overall business objectives.