Intranet Management The 10 best intranet software platforms & solutions for 2024 Learn which modern intranet software platform would best suit your organization’s needs in 2024. 18 minute read Table of contents You might also like… Whitepaper Intranet use cases Whitepaper Award-winning intranets Your workplace is growing. Communication is fragmented and chaotic. Colleagues are no longer aware of who does what. Suddenly your intranet (or lack of one) isn’t cutting it. It’s time for a new solution. If you are on the hunt new intranet software, you likely have some deal-breaker requirements, and lots of nice-to-haves. And if you’ve been down this road before, you already know that offerings and costs can vary wildly. We’ve simplified the process for you by narrowing down the top 10 intranet solutions in 2024. This is a guide for selecting (and deselecting) possible best intranet software providers. We cover the basics on what an intranet is, what features to look out for, and some of the strengths and weaknesses of each solution. The 10 best intranet software in 2024 ThoughtFarmer SharePoint Jostle MyHub Unily Workvivo Guru Intranet Connections Lumapps Haystack Looking for some intranet inspiration? Our Award-winning Intranets guide features 11 intranet examples for impact, innovation, and design Download now What is intranet software? If you are familiar with intranets, skip ahead to the best intranet software solutions. But if you are still uncertain of what an intranet is, let’s dissect it. An intranet is a private network where you can find all the things you need for work, like documents and tools. It’s also where everyone talks to each other, shares ideas, and works together, no matter if they are at home, in the office, or somewhere else. Intranet solutions bring together all sorts of helpful features like wikis, blogs, and systems for managing documents and other content. It makes it easy for everyone in the company to add information and use what others have shared. Intranets are often integrated into existing systems, thereby creating a central hub and a great user experience. Since it’s private, only people in the company can see it, unlike the internet, which everyone can use. This makes an intranet solution a safe place to keep and share important work stuff. There are both premise and cloud-based solutions, however most companies select a cloud-based solution as it makes maintenance a lot easier. Key features to look for when choosing the best intranet software provider Think about all the reasons that have led you to this point. Is it because you current intranet solution requires technical skills and IT resources to maintain? because your current solution was locked down by IT? Is it because critical employee news isn’t getting read? Is it becoming impossible to collaborate with other departments? There is no one size fits all when it comes to intranet features. Every organization is different, and so you want to find the features that best suit your workplace challenges. Having said that, here are some things to consider when choosing the best intranet software: Intuitive user interface If your intranet solution is hard to use, employees won’t use it. Look for solutions with a modern and intuitive user-friendly interface. And ensure that all types of employees, (eg. deskless workers, and different generations of users), can easily navigate it. Customization options How much flexibility and customization do you want? Some solutions are restrictive and limit branding and customization, while others are wide open with endless possibilities. Again, consider what is best for your organization. Mobile compatibility Mobile accessibility is a must have for any intranet solution—particularly if your employees are field workers, or dispersed around the globe. Look for solutions that offer as close to possible as feature parity on mobile. In other words all the amazing intranet features on the desktop must also be easily accessible on mobile. Collaboration tools Collaboration can mean a lot of things in the context of a workplace—collaboration on a project, collaboration among teams, asynchronous collaboration. Consider what types (likely all of these) are important to your workplace and find solutions that include things like document sharing, collaborative drafts, online forms, and project management tools. Security compliance Security compliance keeps employee details and important company plans private. Following security rules also keeps the company out of trouble since there are strict laws about keeping data safe. Plus, it stops hackers from getting in and stealing information. Look for security features such as user authentication, data encryption, and compliance with industry regulations. Integration capabilities Integrations help your intranet work well with other tools you already use at work.This means you can do lots of different tasks all from one place without having to switch between apps, which makes work easier and faster. Again, this may be unique to your workplace, but most organizations seek integrations with Google Workspace, Microsoft 365, Sharepoint, or Slack. Scalability Some intranet solutions work great for small companies. But will this same intranet grow with you? Even if you don’t anticipate growth, it’s worth investing in a solution that can adapt alongside your organization’s needs. Analytics and reporting Whatever role you play in selecting a new intranet, somewhere someone is going to want proof that your intranet is delivering its intended results. This is why it is necessary to find solutions with built-in analytics and reporting tools to track intranet usage, engagement, and insights into employee behavior. Training and support What if something goes wrong? Will someone be there to hold your hand? And what time zones does the support team work? Even the easiest to use solutions will require some basic guidance, so make sure to gather information about the training and support provided, onboarding assistance, professional services, ongoing technical support, and educational resources. Choosing the best intranet solution in 2024: Top 10 intranet solutions providers reviewed Now that you have the checklist on what to look for in an intranet provider, here are the top 10 intranet solutions worth checking out in 2024. Interested in intranets? We’re here to help ThoughtFarmer ThoughtFarmer is a veteran and industry expert in the intranet space, helping organizations solve common problems like sharing information and improving communication. What sets ThoughtFarmer apart from its competitors is their customer service. As evident in their customer reviews, ThoughtFarmer provides a warm and personal touch at all interactions—whether it’s a sales call, customer success, or product support. ThoughtFarmer is also known for its ease of use and customization. This makes it a favorite for organizations looking for a tailored solution that all employees can use. It additionally boasts an impressive suite of 225+ features that checks off all nine of the key features above. ThoughtFarmer is trusted worldwide across industries like banking, legal services, and healthcare. Prices range from $5-10 per user each month, and they offer demos and free trials. What customers from Capterra and G2 are saying about ThoughtFarmer: “New hires give us very positive feedback about how helpful ThoughtFarmer is for their onboarding and on-ramp to the organization. The flexibility of the platform, ease of use, straightforward admin controls, strong help documentation and excellent support team are all reasons we stick with ThoughtFarmer year after year.” “Customer service is great. They work with you from beginning to end by providing training, best practices, and support on layout. Weekly check-ins with the team help answer any questions and address challenges. When a question can’t be addressed in the meeting, it gets escalated to the tech support team who are really fast in their responses.” “The system is easy to learn and the resources to do so are top-notch. The biggest plus is that IF you do get stuck, their team is ready to help in a flash.” “Customer care and the platform itself are excellent. We appreciate the way they are always updating features by really listening to their customers’ needs and wants. Our employees are interacting with the intranet daily to access news & updates and get into work apps. It is simple to add / change content ongoing.” SharePoint SharePoint is a versatile collaboration and document management platform developed by Microsoft. SharePoint was never intended as a purpose-built intranet, but rather a document management repository. As a Microsoft product, it natively integrates with other Microsoft tools like Office 365. Pricing ranges from $5 per user per month for SharePoint (Plan 1) to $12.50 per user per month for Microsoft 365 Business Standard. SharePoint’s strengths are its customization abilities, security, and extensive feature set. However, many end users express challenges navigating the platform and the software can have a lot of hidden costs, as it requires a significant amount of IT support to customize and maintain. On top of implementation, migration, administration, and training costs, there are third-party integrations, customizations, add-ons, and ongoing SharePoint consulting services that can add to the total cost. According to industry analyst Gartner, “most organizations underestimate SharePoint’s maintenance and service costs.” These can be two or three times more than the initial license price, once add-ons are deployed. What customers from Capterra and G2 are saying about SharePoint: “SharePoint allows us to connect large numbers of our Microsoft collaboration software and office productivity software to create efficient and effective employees creating better results.” “SharePoint follows in the footsteps of other Microsoft apps in that it feels as though they met requirements without any thought. The interface is uniquely hard to navigate compared to similar products (Dropbox, Google Suite, slack, etc.)” “SharePoint feels like a bad attempt at cloud-based management. The application always feels sluggish and very cumbersome to navigate.” Jostle Jostle is a provider of cloud-based intranet solutions designed to simplify employee communication, engagement, and collaboration. They provide an excellent option for smaller organizations, or those not expecting to grow, who need to quickly set up an intranet. It’s also suitable for those who are fine with little to no customization of their intranet platform. Jostle’s strengths are its ease of use, navigation, and simple setup. They offer four tiered plans with different pricing: Bronze, Silver, Gold and Platinum, with a Gold plan ranging from $5-12 per user per month depending on the number of employees. If you’re looking to try the intuitive, simple intranet solution, Jostle offers a 30-day trial. What customers from Capterra and G2 are saying about Jostle: “The way Jostle is set up creates a warm and familiar workspace, which is much needed in the era of remote work. Sharing content and accessing it is simple and adds a social media-like flavor to the working environment.” “News Posts allow us to share life events, professional and personal focused, to keep our hybrid workforce up to date on activities and happenings.” “The shout out section is a ton of fun, engages the team, and provides real-time insight into what team members in other parts of the company are dealing with or wins they have had.” MyHub MyHub started as a business offering remote access software but transitioned to providing a cloud-based intranet solution in 2014. MyHub now serves clients worldwide with its intuitive and customizable intranet software. MyHub’s strengths lie in its user-friendly interface, extensive customization options, and affordability compared to other best intranet software providers. However, organizations with highly specialized requirements may require additional customization options that aren’t currently available in MyHub’s feature set. MyHub has five different plans ranging from $1,300–$6,000 per year depending on the number of users. Each of the plans offers a free trial. What customers from Capterra and G2 are saying about MyHub: “MyHub is an easy-to-setup product and worked well with the single sign-on option. We are able to design pages the way we wish, make changes easily, and self-train new staff on how to navigate the software.” “The biggest upside of MyHub is how easy it is to build the portal from the beginning stages all the way to the end. On the user end, it’s also very easy to use.” Unily First starting as an intranet consultancy, Unily launched its own intranet platform in 2017. Unily is designed to provide meaningful digital experiences to connect people through its powerful knowledge-sharing tools and features. Unily’s strengths are its modern and intuitive interface and its dedicated customer portal where clients can interact with Unily experts, access the latest product updates, and collaborate with other Unily users to share best practices and insights What customers from Capterra and G2 are saying about Unily: “Unily has a fantastic learning site, Universe, with guides and resources for pretty much everything you’d need – as well as options to comment, ask follow up questions, and make suggestions for future developments.” “The Unily Universe site has so much customer relevant information on all aspects of the product and there is a pretty healthy amount of customer to customer social interaction – exchanging tips, tricks and ideas.” Workvivo Workvivo is an intranet provider that enhances collaboration and improves company culture. Workvivo is a good fit for medium to large-sized businesses with a dispersed workforce across multiple locations. Its UI looks and feels like other social media platforms, which can help increase employee engagement and adoption. Workvivo’s strengths include an attractive UI, easy content creation—whether it’s posting micro-messages or producing full article pages—and their Spaces feature, suited to creating communities and more engaging topic-led content rather than using standard pages. According to their site, pricing starts at $20k a year. What customers from Capterra and G2 have to say about Workvivo: “A great platform for bringing the human connections inside, and outside, your organisation to life. Loads of great features to encourage communication, including live video feeds, private groups, badges and more.” “This is an excellent resource to keep your team engaged in a user-friendly and very social media way. Everyone is so used to social media in their everyday life that having something similar that’s safe for work is great.” Guru Guru is a knowledge management platform designed to streamline knowledge sharing within organizations. Guru’s strength is its workflow integration with many apps, such as Chrome, Teams, and Slack. These integrations allow you to stay on your work apps while allowing you to access your company’s knowledge base via Guru for easier knowledge sharing. Guru also has its unique AI-powered enterprise search, which provides you with quick personalized, relevant content at any time. Guru’s plan starts at $15 per user per month and offers a free 30-day trial. What customers from Capterra and G2 are saying about Guru: “I love the AI function. The function allows me to ask a question, and if it is related to any of the information provided by my workplace, it provides a quick, detailed answer.” “I love that Guru puts my company’s knowledge base at my fingertips. The Chrome extension, in particular, is fantastic and allows me to quickly search the knowledge base and get full access to the “card” right in my browser and in-context.” Intranet Connections Intranet Connections has vast expertise in delivering user-friendly and customizable intranet solutions catered to small and medium-sized businesses. Their main strengths are its user-friendly interface, customer service, and easy-to-use features out of the box. However, organizations with complex requirements or integrations may find Intranet Connections’ capabilities limiting. Intranet Connections offer both on-premise and cloud-based intranet solutions with on-premise plans starting at $19,000 for the first year and then $3,800 per year after the first year and cloud-based plans starting at $9,500 per year. What customers from Capterra and G2 are saying about Intranet Connections: “My experience with the individuals at Intranet Connections has always been positive. The representatives I have worked with have been great and have clearly communicated concerns/bugs to the relevant department. They keep us informed on updates, changes, etc. without us having to reach out first, which is always appreciated.” “The best part of Intranet Connections is the navigation and use of screen real estate. It’s not too simple or overcomplicated. This allows for new people to join and understand it while at the same time empowering advanced users to really engage with the product.” LumApps LumApps provides social intranet solutions aimed at revolutionizing internal communication and collaboration within organizations. LumApps’s strengths are its AI-powered platform, which makes creating content and finding answers easier, modern and visually appealing user interface, and integration with Google Suite and Microsoft 365. When building out your company’s intranet, you’re limited to LumApps built-in widgets, which can restrict the way you want to design your pages, compared to the more user-friendly drag-and-drop interface that many other intranet solutions offer. What customers from Capterra and G2 are saying about LumApps: “We love that not only is it functional and feature-rich; but it is also people-first and the social aspect of the platform is what keeps our audience coming back.” “So easy to use it’s unbelievable. Simple to manage and engage/push people to content.” “I like that there is an emphasis on both resource sharing and community building.” Haystack Haystack is a knowledge management platform, offering secure internal communication, knowledge sharing, and community building to mid-market and large enterprises. Haystack’s strengths are its user-friendly interface, which has a clean layout that’s easy to navigate, and powerful search capability, which allows users to find the right information and content quickly, even with large datasets. What customers from Capterra and G2 are saying about Haystack: “Haystack is a very user-friendly platform. The Platform uses language that makes sense to an average everyday employee, no weird jargon. I like the clean look of the pages and easy to navigate buttons.” “I find one of the most appealing aspects of Haystack to be its user-friendly interface. Navigating through the platform is intuitive and well-suited for new users. Additionally, the clean design adds a pleasant touch to the overall experience. It’s practical and visually satisfying.” Choosing the best intranet software platform We hope our little guide gave insights into what to look for in a new intranet. It’s an important decision, so make it an informed decision. The wrong intranet provider can cause all sorts of problems including poor adoption, unexpected costs, and security vulnerabilities, not to mention the effort of starting all over again. If you’re ready to discover the best intranet software for your organization, request a demo of ThoughtFarmer’s modern intranet solution today.