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Communication and Collaboration

Real Intranet Managers Interviews

We want to highlight the creative and thoughtful people behind great intranets, learn what makes them tick and how they've solved their day to day challenges.

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Behind every great intranet is a great intranet manager. Your company may have an intranet team, but at least one person truly carries the intranet torch.

That’s why we’ve created some Real Intranet Manager Interviews on the ThoughtFarmer blog. We’re finding and interviewing some of the most fascinating intranet managers and sharing their stories. We want to highlight the creative and thoughtful people behind great intranets, learn what makes them tick and how they’ve solved their day to day challenges.

While we feature ThoughtFarmer customers from time to time, this series is not about any specific technology.  Issues such as user adoption, managing information overload, and navigating internal politics are challenges that all intranet managers can relate to, and we want to find out how the best are addressing them.

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Why Intranet Managers are important

Some folks see the intranet as simply another IT tool, but smart companies see the strategic value of a good intranet. They understand the time it can save employees, how it can reinforce a positive and unique culture, and the potential opportunities for engaged communication and easier collaboration. This strategic view of the intranet begets the need for a smart intranet strategy and someone to move it forward.

There are three core principles that allow intranet managers to achieve success inside their organizations:

  1. Taking responsibility: While many people contribute to the intranet, the intranet manager plays the role of steward – not an owner per se, but responsible for the intranet’s well being, “tending the garden”, and acting as the go-to person when staff have a question about the intranet.
  2. Fostering community: Connecting people, encouraging collaboration, and ultimately highlighting the benefits of engaged employees. The intranet manager has a big impact on the social capital of an organization.
  3. Envisioning the future: By connecting the organization’s strategic initiatives and the capabilities of the evolving intranet, the intranet manager has a strategic role to play in helping the organization chart a course for the future. Great intranet managers demonstrate supportive leadership qualities in their day to day work, keeping an eye on the big picture.

In this series we are talking to real people to find out how they’ve taken these principles and made them live inside their organizations.

Contact us to be interviewed, or suggest a colleague

Do you know a wonderful intranet manager whose story has yet to be told?  Would you like to be featured in a blog post? Contact us about setting up an interview for you or someone you know!

Read the first interview in the series: