In last week’s post we talked about one trade-off to the many benefits of a digital workplace: lots of emails to tend to and lots of digital documentation to sift through. We also noted that a well designed and well implemented intranet could help mitigate the risk of such things happening in your workplace.
This week, we’re going to find out how a well-designed intranet can help you get work done and improve employee productivity.
When the topic of intranet software comes up, many people still get confused: they think of it as a one-way communications platform, a quick culture fix, or a crowded document repository. In fact, a well designed intranet is quite the opposite: it can enhance your digital workplace, support your business, and enable employees to find the information they need to effectively and efficiently do their job.
Right now, however, the average worker is wasting considerable time searching for and processing information.
Need proof? A study by the IDC (assuming a salary of $75,000 per year), looked at the average time spent on associated tasks and determined the average cost. Approximately 13 hours per week were spent on email (cost: $21,000), and 9 hours were spent searching for information (cost $14,000). That’s an enormous waste of time and money!
If you haven’t yet embraced collaboration technology like an employee intranet, then you too likely have productivity challenges—or at the very least, are wasting valuable employee time. Again, the proof is in the pudding: according to a study by McKinsey Global Institute, connected employees can improve productivity by 20 to 25 percent which equates to a potential improvement in revenue of up to $1.3 million a year.
So how do you connect employees? Let’s look at how a well-design social intranet can connect employees.
Helping employees find documents
Once considered the place where documents go to die, intranets are now a central hub for documentation. Rather than sifting through email chains, or poorly organized internal networks, intranets keep knowledge centralized and accessible—regardless of an employee’s geographical location.
Faster response times
When employees have access to the information and expertise they need, they can complete their work faster and more efficiently. Today’s intranet software enables employees to ask questions, share comments and feedback, and contribute to resolving other employee problems. The more information collected, the faster the response times.
The traditional 9-to-5 workday is a thing of the past. An influx of remote workers combined with flexible work schedules have created a hefty demand for collaboration technology that is accessible anywhere, at any time, from any device. Modern intranets allow employees to respond and collaborate no matter where they are. Having access to important information 24/7 can be especially useful for sales teams that may be in another city or country.
Perhaps the largest benefit to employee productivity comes from the increase of knowledge share. An intranet allows companies to tap into the intelligence of its employees. One way to reap the benefit of knowledge share is to encourage employees to share thoughts, ideas, and opinions company wide. As many successful organizations have already realized, some of the best ideas stem from sharing employee innovation.
Productivity ultimately drives profit. And with increased pressure to downsize and automate, there is more stress than ever for employees to be productive.
While improving employee productivity may feel complex, it really comes down too making information easier to find. If you are still questioning the validity of an employee intranet, it’s time to ask yourself, What Would You Do with 28% More Time in Your Day?
If you are curious what the future holds for intranets, check out our post on 2020 Intranet Trends.