- Why ThoughtFarmer?
- Our Software
Backup & recovery
For cloud, we take care of backup and recovery for you, including full backups nightly, hourly differentials, disk redundancy, and weekly offsite backups. Our cloud hosting service level agreement includes 100% guaranteed uptime for network and infrastructure.
For self-hosted, we recommend using an SQL server maintenance plan that backs up the ThoughtFarmer database at least once every day. ThoughtFarmer provides documentation on backup and recovery best practices, and our support team can further assist if required.
Emergency 24/7 support
Having an intranet emergency? We provide round-the-clock telephone support for critical tickets. Learn more about our service level agreements.