Carolien has a Masters degree in French Literature and completed a post-graduate Communications program at the University of Antwerp (Belgium). She brings over 6 years of experience in customer service and account management. Carolien joins us after various roles at Uniserve Communications which included time in account management, presales, and wholesale coordination. Prior to Uniserve, Carolien was at British Telecom as an Order Manager for their Global Services department. She’s known for her exceptional follow-through, a strong customer focus and methodical work ethic.
Carolien also brings some great multilingual support as ThoughtFarmer continues to explode internationally. Her French, English, Dutch and Spanish language skills are sure to come in handy as ThoughFarmer 4.0 launches in 2010. Carolien will be helping improve our ThoughtFarmer sales process and manage the furious pace of our demo schedule.
Carolien concluded her first day in the office by ending the epic 23rd and final round of the annual office gift exchange by choosing to unwrap the final gift on the table. It turned out to be a Mukmuk 2010 Olympic mascot stuffed toy. A great sign that 2010 will be an excellent year for Vancouver, ThoughtFarmer, and Carolien.