Live event

Leading through connection

How one CEO uses communication to build trust, culture, and results
  • The practice: How Doug turns daily intranet updates into a two-way communication channel
  • The proof: See the results behind a 15-year streak as a top place to work
  • The real talk:  Doug and Darren discuss the hard questions — managing pushback, finding time in busy executive calendars, measuring impact
  • Can’t make it live? We’ll send the recording straight to your inbox
Register now
Doug True - FORUM Credit Union
ThoughtFarmer StaffHeadshots Darren Gibbons

About the speakers

Doug True - FORUM Credit Union
Doug True | Guest speaker
CEO
FORUM Credit Union
Doug has spent 38 years at FORUM Credit Union, serving as CEO since 2011. He posts directly to FORUM's intranet, often multiple times a week, and credits it as key to FORUM's 15 consecutive years as a top workplace.

ThoughtFarmer StaffHeadshots Darren Gibbons
Darren Gibbons | Speaker
President
ThoughtFarmer
Darren Gibbons is President and Co-founder of ThoughtFarmer, where he's spent over 20 years building intranet software that helps teams communicate, connect, and get work done.
FORUM Credit Union, led by CEO Doug True, is an Indianapolis-based credit union known for its member-first approach and strong culture of internal communication

15 years of leading by example

Most executive communication moves through layers of approval and lands, filtered, as a quarterly town hall or a once-a-year address. 

Doug True does it differently. As CEO of FORUM Credit Union, he posts directly to his team’s intranet, often more than once a day, and has for over a decade. This session is a rare, unscripted look at how he does it and what results it’s actually produced.


What you’ll take away

  • A real leadership story, not a case study Hear directly from Doug on why he started posting on their intranet, how it works day to day, and the results
  • The data behind the habit Learn how the organization tracks engagement metrics through their analytics, along with survey results tied to FORUM’s best places to work 15-year streak
  • A candid CEO-to-CEO conversation Watch Doug and Darren share notes on how they stay connected as leaders 
  • A place to start Leave with clear, actionable steps to bring this back to your own leadership team and implement as part of your comms strategy

Why 45 minutes with us is worth it

  • You’ll hear directly from a customer and CEO
  • You’ll get a real, unscripted conversation, not slides alone
  • You’ll leave with some concrete actions to bring to your own C-suite