Hosting

Cloud

Our cloud data centers are hosted by our trusted partner GT.net in Vancouver, Canada and London, England. Our cloud hosting offers:

Enterprise-grade Security: SSAE16 SOC1 Type 2 Certification

Worry-free Connectivity: We offer triple-redundant internet connections, diesel generators and off-site backups.

Managed backups: Hourly differentials, on-site nightly backups, and off-site weekly backups make sure your data is never lost.

Performance Hosting: Cloud-hosted intranets are monitored and optimized for fast speeds and high concurrency.

Managed upgrades: Reduce strain on your IT resources. We’ll take care of upgrades, during a scheduled time that works for your organization.

SAML Authentication: Make your cloud ultra-secure with enterprise-grade authentication. Installed on your server, our cloud identity provider keeps passwords, authentication, and user data safely behind your firewall.

Self-Hosted

Server Hardware Requirements

ThoughtFarmer’s server requirements are pretty light. We’ve worked hard to optimize our software so that it runs well on an average server. Here are a few sample configurations (note that a virtualized equivalent is fine too):

Standalone server (Web and SQL):

Processor Memory Hard drive
1500 users or less 2.0Ghz+ Quad Core 16GB 100GB+ 15K SAS-3 drives RAID 10
1500+ users 2.0Ghz+ Hex Core 32GB 100GB+ 15K SAS-3 drives RAID 10

 

Dual server

For high volume and optimal performance you can split out the Web and SQL servers.

WEB Processor Memory Hard drive
100 users 2.0Ghz+ Quad Core 8GB 100GB+ 10K drives
1500 users 2.0Ghz+ Quad Core 16GB 100GB+ 15K SAS-3 drives
2000+ users 2.0Ghz+ Quad Core 32GB 100GB+ 15K SAS-3 drives

 

SQL Processor Memory Hard drive
1500 users or less 2.0Ghz+ Quad Core 16GB 100GB+ 15K SAS-3 drives RAID 10
1500+ users 2.0Ghz+ Hex Core 32GB 100GB+ 15K SAS-3 drives RAID 10

For load balanced scenarios, please contact us for hardware recommendations.

Server Software Requirements

Again, you only need to pay attention to this if you will be hosting ThoughtFarmer on your own servers.

The basic requirements are:

  • Windows Server 2008 or 2012, 64 bit recommended
  • SQL Server 2008 or 2012 (Express, Workgroup, Standard, Enterprise)

Note that SQL Server Express is limited to 10GB of storage, 1GB of memory and 1 processor.Optional (but recommended):

  • Active Directory: ThoughtFarmer synchronizes with Active Directory for hassle-free, hands-off user administration
  • SMTP Server: we require access to an SMTP server to send e-mail notifications
  • POP3, IMAP, or Exchange Mail Account: we also require access to a general email account in order for you to be able to use the email-to-ThoughtFarmer feature

To use the SharePoint Intranet Connector, you need SharePoint 2010 or SharePoint 2013 (Foundation, Standard or Enterprise).

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