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Roadmap to a better intranet

Create a better intranet using our step-by-step guide inspired by real-world success story, Premier America Credit Union
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What you’ll learn

Roadmap to a Better Intranet—Excerpt

For many organizations, the intranet is either a silent hero or an invisible burden.

In Premier America Credit Union’s case, their old intranet had slowly become a barrier to productivity and engagement rather than a platform that empowered their team members.

With over 450 team members across 20 branches and a rapidly growing digital workplace culture, it was clear that their outdated system couldn’t keep up. But instead of rushing into a new solution, they took a thoughtful, step-by-step approach: listening to users, building internal buy-in, and partnering with a vendor who aligned with their needs and values.

This guide is inspired by the real success story mapping their journey from problem discovery to post-launch optimization, so you can confi dently navigate change, gain buy-in, and launch an intranet your entire organization will embrace.