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Whitepaper

Building an effective intranet navigation

For your intranet to have the best chance of success, it needs to have the right structure, navigation, and usability. But where do you begin?

Information Architecture (IA) is the organization of content that allows users to understand where they are, and where the information they want is located. It is often thought of as the blueprint of an intranet.
Intranet Navigation White Paper Intranet IA White Paper 2024 JH V06 Page 05 Intranet IA White Paper 2024 JH V06 Page 22

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What you’ll learn

Conduct a content audit

Learn how to find, evaluate, and organize your existing content to ensure quality and relevance.

Master your UX

Discover how to group content logically and intuitively to match your users’ needs.

Maintain and validate

Explore best practices for continuously validating and updating your intranet to keep it relevant and user-friendly.

Excerpt from Whitepaper

“Before you set up your online task testing, review each of your task scenarios for words that match the terms in the draft site navigation.

For example, the following task includes topical keywords that could provide too many clues to users: “Your annual performance reviews will be due to the HR Department soon and you must meet with your manager to review your work. Where would you find the forms needed to prepare for this?”
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