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White Paper

Building an Information Architecture for your Intranet

For your intranet to have the best chance of success, it needs to have the right structure, navigation, and usability. But where do you begin?

Information Architecture (IA) is the organization of content that allows users to understand where they are, and where the information they want is located. It is often thought of as the blueprint of an intranet.
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Excerpt from Whitepaper

Before you set up your online task testing, review each of your task scenarios for words that match the terms in the draft site navigation.

For example, the following task includes topical keywords that could provide too many clues to users: “Your annual performance reviews will be due to the HR Department soon and you must meet with your manager to review your work. Where would you find the forms needed to prepare for this?”
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