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Thoughtfarmer intranet blog
Culture and Engagement

What intranet news drives engagement

Five types of intranet news consistently outperform the rest. Based on data from 15,000+ posts, here’s what actually drives employee engagement.

Jess Cooper
ThoughtFarmer news

We analyzed over 15,000 news posts across 80 intranets, and the intranet content that drives the most engagement includes:

  1. Payroll and benefits content 
  2. CEO and leadership updates 
  3. Strategy and company direction content 
  4. Employee-focused content 
  5. Culture and “fun” content

The takeaway: employees engage most with content that is personally relevant, connected to leadership, and human.

Top types of intranet news and updates for engagement

1. Payroll and benefits news

What the data shows

  • 9.5x more engagement than generic company news
  • 6 of the top 10 most-engaged posts are regarding benefits or compensation

Why payroll and benefits news is valuable intranet content

Payroll and benefits content directly impacts employees’ day-to-day lives. More than almost any other type of intranet content.

How to showcase payroll and benefits on your intranet

  • Include payroll and benefits information in your top-level navigation
  • Add a quick link from your homepage
  • Ensure it’s findable in search
  • Consider surfacing it through your intranet AI assistant

2. Updates from the CEO

What the data shows

  • 7.5x higher reach than generic company news
  • 3x more engagement

Why CEO updates resonate with staff

Regular leadership visibility builds a culture of transparency and ensures important updates reach a broad audience.

How to involve your CEO with your intranet

Create a dedicated “CEO space”or recurring post format. Having leadership actively participate in your intranet increases overall adoption and engagement.

3. Strategy news

What the data shows

  •    ~70% higher reach than generic company news

Why strategy news resonates

Employees engage more when they can clearly see how their work connects to the company’s overall direction and success.

What strategy updates you should have on your intranet

Considering adding these to your intranet to keep staff informed on organizational strategy:

  • Goals
  • Quarterly or annual planning
  • Priorities
  • Progress updates

4. Fun content

What the data shows

  • #3 news type for generating staff engagement
  • ~70% more engagement than generic company news

Why fun content generates intranet engagement

Culture-driven content creates connection and makes your intranet more engaging on a human level.

Types of fun content to add to your intranet

Make space for content like:

  • Celebrating personal staff accomplishments
  • Hobbies and passions
  • Volunteering experiences
  • Birthdays and celebrations
  • Holidays

5. Employee news

What the data shows

  • #2 news type for generating staff engagement
  • ~10% more engagement than company news (even with smaller reach)

Why employee news drives engagement

People want to hear about people. Employee-focused updates naturally drive interest and connection.

Ideas for adding employee news to your intranet

Embed employee news into your HR processes to make it consistent and easy:

  • New hires
  • Promotions
  • Recognition
  • Retirements
  • Achievements

Intranet news best practices

How often should you post intranet news?

The highest correlation factor for highly engaged intranet content is number of posts. 70% of top-performing content comes from high-volume intranets.

Takeaway: Post news frequently and regularly. Build a consistent publishing rhythm instead of posting sporadically.

How do you write good intranet headlines?

Little things, like a simple exclamation point, can make all the difference.  Posts with “!” get about 50% more engagement

Takeaway: Write clear, specific, and engaging headlines that highlight value to the reader.

Does all intranet content need engagement to be considered successful?

While intranet engagement is very important, it’s not always the number one priority. Some content doesn’t necessarily lend itself to engagement, but it is still extremely important, such as:

  • Meeting minutes
  • Policy documentation
  • Sensitive company updates

Takeaway: Treat this as essential reference content, not engagement drivers. Use simple templates and consistent formatting so employees can quickly find what they need.

Final takeaway 

There’s no perfect type of intranet content. But the patterns are clear.

Staff are motivated to engage when content is:

  • Relevant to them
  • Connected to leadership
  • Human

The best intranets don’t rely on one type of post. 

Remember, the data shows variety and consistency are the two biggest game-changers for intranet content engagement.

Start simple, test what works, and use your analytics to guide what comes next.

FAQs

What news should you post on an intranet?

Focus on a mix of:

  • Benefits and HR updates
  • Leadership communication
  • Strategy and business updates
  • Employee recognition
  • Culture content

What drives intranet engagement the most?

Content that is personally relevant (like pay and benefits) and content tied to leadership consistently performs best.

How can you increase engagement on news updates?

  • Post consistently
  • Use clear, engaging headlines
  • Mix business and culture content
  • Make important content easy to find