Common challenges that hinder operational efficiency like siloed teams, manual processes, and communication gaps
How RICK transformed workflows, digitized over 200 forms, and empowered field staff with mobile access
Real-world outcomes like faster onboarding, improved alignment, modern processes, and reduced administrative workload
Jennifer is the Communications Manager at RICK Engineering, leading internal engagement initiatives like the launch of RICK’s new intranet that achieved over 12,000 unique logins within six months. She’s also an award-winning writer with an MFA in Creative Writing and author of Chance in a Lifetime, a heartfelt novel narrated from a guide dog’s perspective. Jennifer combines her passion for storytelling with strategic communication making her a warm, creative, and influential voice.
As an Account Executive at ThoughtFarmer, Coleton helps organizations find the right intranet solutions by understanding their unique needs. With a background in sales and customer service, he brings a practical, people-first approach to every conversation.