Ryan Pugatch
VP, Strategic Technology
Hachette Book Group
Our Professional Services team helps clarify goals, build a step-by-step plan, and provide hands-on guidance to reduce uncertainty and keep your intranet project on track.
When internal teams are stretched thin, Professional Services brings added capacity and intranet expertise, helping you focus your efforts, move faster, and deliver with confidence.
Every intranet is unique. Our Professional Services team simplifies complex projects with tailored design, navigation, and migration support—so you can get it right when it matters most.
Wondering if ThoughtFarmer Professional Services is the right fit for your organization? Backed by years of real-world experience, we’re equipped to help wherever you need it.
If your organization has multiple locations, languages, or strict permission and security needs, Professional Services helps design a structure that’s intuitive for all users.
When success depends on aligning leaders, departments, and contributors, we help facilitate conversations, define requirements, and keep decisions moving forward.
From legacy intranets to complex system integrations, we guide data migration, content clean-up, and technical coordination to reduce risk and avoid disruption.
If your team doesn’t have the time to fully plan, build, and launch an intranet, we step in to keep progress steady—without overloading your internal resources.
When intranet strategy, IA, or governance isn’t an in-house strength, our experts bring proven frameworks and best practices to help you avoid costly missteps.
If different teams or regions are using separate intranets or versions, Professional Services helps unify the experience while respecting local needs and workflows.
When leadership expects strong engagement from day one, we focus on change management, user experience, and launch planning to drive adoption and minimize risk.
Fine-tune your intranet with our Professional Services team. Choose from one of our packages: content clean-up, governance and permissions, or navigation support.
Partner with a member of our Professional Services team to build out core areas of your intranet. We’ll walk you through each step and provide recommendations.
Set yourself up for long-term success. Learn the steps and best practices for using key ThoughtFarmer features, so you can navigate them with confidence.
Whether you need a complete theme design or just a modernization and refresh, our expert team of UX and visual designers will work with you to make your vision a reality.
No, many ThoughtFarmer customers successfully launch their intranets with just our included best-in-class Customer Success support. We provide everything you need to learn the ropes and launch on your own. But for organizations who require more complex implementations, or want added help to get the project over the finish line, Professional Services can be a valuable add-on, and many customers are grateful for the extra help.
ThoughtFarmer’s Professional Services range in cost, depending on the complexity of your project, number of hours required, and type of help needed. Professional Services hours are invoiced on a monthly basis. You’re only invoiced for the hours you use. Our team can work with you to design a custom package that fits your budget and delivers great value.
Discover how we can guarantee your intranet launches on time, on budget, and without a hitch