Information Architecture (IA) is the organization of content that allows users to understand where they are, and where the information they want is located. It is often thought of as the blueprint of an intranet.
This guide shows you a step-by-step approach to building the ideal navigation for your company intranet to ensure its success.
Learn how to find, evaluate, and organize your existing content to ensure quality and relevance.
Discover how to group content logically and intuitively to match your users’ needs.
Explore best practices for continuously validating and updating your intranet to keep it relevant and user-friendly.
For example, the following task includes topical keywords that could provide too many clues to users: “Your annual performance reviews will be due to the HR Department soon and you must meet with your manager to review your work. Where would you find the forms needed to prepare for this?”
Take the first step towards a better intranet.