Helpdesk

Need assistance? We’re here to guide you on your intranet journey. Get in touch with us or connect with other clients in the ThoughtFarmer community.

Self-Serve

Self-Serve

Our ThoughtFarmer customer community site is filled with helpful documentation, discussion forums, training materials, and more. Connect with our Customer Success team and other ThoughtFarmer clients to share best practices, lessons learned, and tips & tricks. Get your questions answered and take your intranet skills to the next level!

 

Explore the ThoughtFarmer Community Site

Get in Touch With Us!

Get in Touch With Us!

Our friendly customer success team is here to help you on your ThoughtFarmer journey. File a ticket or ask us a question. It’s that easy!


If you’re having trouble with your installation, difficulty getting a module up and running, or need help configuring a card, our talented and responsive support team is standing by.

Send us an email

Send us an email

helpdesk@thoughtfarmer.com

Give us a call

Give us a call

Monday – Friday, 8am – 4pm PST
(excluding statuatory holidays)
North America: 1-888-694-3999
International: +1-604-556-8300 ext. 2

Submit a Support Request

Submit a Support Request

You can submit a Support Request by using our Helpdesk.

Emergency Assistance

Emergency Assistance

Emergencies can happen. To give your team peace of mind, we offer twenty-four hour, seven days a week emergency support to customers with active support & maintenance agreements.

Give us a call:
North America: 1-888-694-3999
International: +1-604-566-8300 ext. 4