white paper

Building an Information Architecture for your Intranet

For your intranet to have the best chance of success, it needs to have the right structure, navigation, and usability. But where do you begin?

Information Architecture (IA) is the organization of content that allows users to understand where they are, and where the information they want is located. It is often thought of as the blueprint of an intranet.

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Your step-by-step guide to an effective IA

You’ve chosen your intranet vendor and got the green light. Now it’s time to tackle the backbone of your intranet: the IA. Your intranet’s IA is critical as it will organize and arrange your content such that users will be able to easily find what they need, when they need it. And while the process is intricate, it is also crucial for a successful intranet.

You’ll learn how to:

Conduct a content audit to optimize your IA and improve existing structures
Use card sorting and task testing to organize content intuitively
Create a sitemap using a mix of bottom-up and top-down approaches
Maintain your IA to ensure content stays relevant and accessible