Intranet Survey Results from Webcom Montreal: How 2.0 is Your Intranet?

At the Webcom Conference in Montreal last month I presented on Intranet 2.0 in 10 Not-So-Easy Steps. Throughout the day, Allie & I conducted a survey with conference attendees to measure how 2.0 their intranets really are.

Some of the questions we asked were:

  • How often does your CEO participate in your intranet?
  • How transparent is your intranet — can employees see who is adding the information?
  • Can the average employee contribute to your intranet?

The results from the survey indicate that there is still plenty of opportunity for corporate intranets to be more inclusive, collaborative, and open:

  • 61% said employees can edit nothing or very little on their intranet

The average employee at my organization can edit..

It appears that intranets are fully transparent at about a quarter of companies:

  • 26% said employees can almost always see who is adding or editing content on their intranet

The average employee at my organization can see who is adding and editing pages on our intranet..

Signals, a key piece of an Enterprise 2.0 intranet (read about Signals in this post), are used at about half of organizations:

  • 42% of employees do not receive signals about changes to their intranet such as e-mail notifications or RSS feeds

An ideal Intranet 2.0 will see active participation from the senior team or CEO (step 9 of our 10 steps to Intranet 2.0 is “lead by example”). About half of CEOs participate in their intranet, but 45% never do:

Our CEO adds content to the intranet..

The results from this edition of our Intranet 2.0 survey are quite similar to what we found last year in Boston at the Enterprise 2.0 conference. Compare last year’s survey results.

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