The article explains how ACU approached needs analysis and vendor selection. It also highlights how the credit union’s new social intranet has improved knowledge exchange.
ThoughtFarmer is a mission-critical business tool at ACU. The article explains:
78% of Assiniboine CU’s staff uses the intranet at least once per hour. On average, all employees login in the morning, check various feeds such as member service, employee communications or news about the teams and groups to which they’ve been assigned. They keep the site open in a browser tab and refer back to it throughout the day.
Read the full article here (registration required).