Client Webinar: Making ThoughtFarmer Helpdesk Do Backflips

Carolien Dekeersmaeker
Carolien Dekeersmaeker, Client Services Manager

Most of our clients want two things from ThoughtFarmer: great intranet software, and great support. This month’s Client Webinar is about getting great support from us: Making ThoughtFarmer Helpdesk Do Backflips.

This Wednesday, October 5th at 8:30am Pacific / 11:30am Eastern join ThoughtFarmer Client Services Manager Carolien Dekeersmaeker and Support Engineer Tim Schiller for a webinar on this topic. I listened to this presentation last week at the Social Intranet Summit and was amazed at the number of things I didn’t know about using our Helpdesk and getting the most out of our support team. This session will make your life easier and make your ThoughtFarmer installation more effective.

  • Topic: Making ThoughtFarmer Helpdesk Do Backflips
  • Time: Wed Oct 5, 8:30am Pacific / 11:30pm Eastern / 4:30pm UK
  • Length: 45 minutes
  • Presenter 1: Carolien Dekeersmaeker, Client Services Manager
  • Presenter 2: Tim Schiller, Software Developer & Support Engineer
  • Registration link:

Last month’s Client Webinar, “Using ThoughtFarmer to Find Experts”, is now available online. The ThoughtFarmer Client Webinar series is the first Wednesday of each month.

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