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As a Technical Support Specialist for ThoughtFarmer, Mina’s goal is to provide technical assistance for our clients and maintain our 99% Client Support Satisfaction rating. This includes responding to support requests, and performing installations, upgrades and troubleshooting sessions. He’s also responsible for internal system administration at OpenRoad.
Before coming to ThoughtFarmer, Mina worked as Junior Software Developer at Finger Food Studios. He advanced his software development skills through building tools for their large client base, while gaining a deep insight into the software industry. Mina also worked as a Technical Analyst at UBC, translating client’s requirements into programming specs and lending a hand throughout the development process.
Mina has a Bachelor’s Degree in Computer Engineering from UBC. When Mina is not busy helping clients, he can be found looking up the newest technology gadgets, listening to country music, or doing something active.