You are currently looking at documentation for a previous version of ThoughtFarmer. View the current version of this documentation.

Activate "Pending" users

How to activate "Pending" users

A user with the status "Pending" is one that was created without a password. The user has no ability to log in to ThoughtFarmer. You can activate a Pending user by either inviting them through email, or by specifying a temporary password for them.

Activate "Pending" users through email invitation

Users must have an email address specified on their account before you can activate them by email invitation. Activate them by completing the following:
  1. Go to the ThoughtFarmer Administration Panel > Users & security section > User management page.
  2. Use the filter, sort, and query tools to find the user or set of users you wish to activate (see Find Users for more info).
    6.7Admin8744ActivatePendingEmail.png
  3. Select the checkbox beside the user(s) you wish to activate.
  4. In the "Choose an action..." dropdown select Invite user to activate account.
  5. Click Go.

Activate a single "Pending" user by specifying a temporary password

  1. Go to the ThoughtFarmer Administration Panel >Users & security section > User management page.
  2. Use the filter, sort, and query tools to find the user or set of users you wish to activate (see Find Users for more info).
  3. Click the gear icon in the Action column to the right of the user, and click Edit account in the menu that opens.
  4. In the Password section select Temporary password.
    5.5Admin6158ActivatePendingPassword4.png
  5. Fill in a temporary password for the user.
  6. Click Save.
You can now send the user their login username and password manually. They will be required to change this temporary password the next time they log in. If you do not need the user to change their password on next login you can cancel this by using the Cancel force password change action on the User Management page.